Supporting people through digital transformation

This is a potential project for development.

Introduction
There is an opportunity for a shared resource providing expert advice

Online forum
An opportunity for peer support and reducing duplication for similar issues across organisations

A number of online forums already exist, although many of these are closed or not specifically about digital transformation

This type of resource would work for people already on a digital transformation journey rather than a first port of call

Telephone helpline
Maybe this part would be more cost effective done through an umbrella organisation?

Most questions that could be answered by an expert over the phone would be of a general nature around digital comms, information management etc.

More complex technical advice on topics such as Earth Observation would probably need to be delivered through funded projects.

Chatbot
An easy introduction to digital resources could be provided by Chatbot functionality.

See an example of this in demo form at the following Power Virtual Agent test site